Terms and Conditions
Effective Date: May 2026
1Introduction
Welcome to Avebo ("Platform", "we", "us", "our"), a marketplace for gaming-related digital services and freelancing, accessible at avebo.shop. By accessing or using Avebo, you ("User", "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Platform.
Avebo is operated by Nimar Sharma, a sole proprietor based in India.
2Definitions
- Platform — The Avebo website and services available at avebo.shop
- Buyer — A user who purchases digital services from sellers on the Platform
- Seller — A verified user who offers digital services on the Platform
- Service — Any digital service listed and offered by a Seller on the Platform
- Order — A confirmed transaction between a Buyer and a Seller
- Request — A Buyer's inquiry to a Seller before an Order is confirmed
- Escrow — The temporary holding of payment by the Platform pending Order completion
- Commission — The percentage of each transaction retained by Avebo
3Nature of the Platform
Avebo is a facilitator marketplace. We connect Buyers with independent Sellers offering digital services. Avebo is not a party to any service agreement between a Buyer and a Seller. We do not perform, guarantee, or control the services offered by Sellers beyond the verification process described in these Terms.
Services available on the Platform include but are not limited to:
- Gaming coaching and strategy consultation
- Duo queue and scrim partnerships
- Community management and Discord management
- Graphic design, thumbnails, overlays, and video editing
- Account-related advisory services
- Freelancing services related to gaming and digital content
4Eligibility
You must be at least 18 years of age to use Avebo. By using the Platform, you represent and warrant that you are 18 or older and have the legal capacity to enter into a binding agreement. If you are under 18, you may not use the Platform under any circumstances.
5Account Registration
5.1Account Creation
To use the Platform as a Buyer or Seller, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
5.2Account Security
You are responsible for maintaining the confidentiality of your login credentials. You are solely responsible for all activity that occurs under your account. Notify us immediately at support@avebo.shop if you suspect any unauthorised access to your account.
5.3One Account Per Person
Each person may maintain only one account on the Platform. Creating multiple accounts to circumvent suspensions, bans, or restrictions is strictly prohibited and will result in permanent removal from the Platform.
5.4Display Names
Sellers' display names are permanent once set during registration and cannot be changed. Choose your display name carefully as it represents your identity on the Platform.
6Buyer Terms
6.1Placing a Request
Buyers may browse Seller listings and submit a Request. A Request is not a confirmed Order — it initiates a negotiation process between Buyer and Seller.
6.2Negotiation
Buyers and Sellers may negotiate pricing through the Platform's built-in negotiation system. A maximum of five negotiation rounds are permitted per Request. If no agreement is reached within five rounds, the Request expires automatically.
6.3Order Confirmation
An Order is confirmed when a Buyer accepts a Seller's offer and payment is successfully processed. Payment is held in Escrow by the Platform until the Buyer confirms Order completion.
6.4Account Information
Buyers are responsible for the accuracy of any account information or credentials they provide to Sellers to facilitate Services. Avebo is not responsible for issues arising from incorrect information provided by Buyers.
6.5Confirmation of Completion
Upon receiving a completed Service, Buyers have 24 hours to confirm completion or raise a dispute. If no action is taken within 24 hours, the Order is automatically marked as completed and payment is released to the Seller.
6.6Reviews
Buyers may leave a rating and review after Order completion. Reviews must be honest and based on genuine experience. False, misleading, or malicious reviews are prohibited and may result in account suspension.
7Seller Terms
Sellers are subject to the separate Seller Terms document in addition to these Terms. In the event of a conflict, the Seller Terms take precedence for matters relating to Sellers.
7.1Seller Verification
All Sellers must complete the Seller Application process before listing services. Avebo reserves the right to approve or reject applications at its sole discretion.
7.2Service Listings
Sellers are responsible for the accuracy, legality, and quality of their listings. Listings must accurately describe the services offered and must not contain false or misleading information.
7.3Service Delivery
Sellers agree to deliver services as described in their listing and within the agreed timeframe. Failure to deliver may result in order cancellation, refunds to the Buyer, and disciplinary action against the Seller's account.
7.4Third-Party Platform Compliance
Sellers are solely and exclusively responsible for ensuring their services comply with the terms of service of any third-party platform, game, or application involved in service delivery. Avebo does not review, endorse, or take responsibility for whether Seller services comply with third-party terms. Any consequences arising from third-party platform actions — including account suspensions, bans, or penalties — are the sole responsibility of the Seller and Buyer involved.
7.5Commission
Avebo retains a commission on each completed Order as displayed in the Seller's listing dashboard. The current default commission rate is 15%. Avebo reserves the right to modify commission rates with 30 days' notice.
7.6Capacity Limits
Sellers may have a maximum number of simultaneous active Orders as determined by the Platform. Sellers who reach capacity will be temporarily removed from the Shop until capacity is available.
8Prohibited Conduct
The following are strictly prohibited on the Platform:
- Providing false information during registration or verification
- Creating multiple accounts
- Circumventing the Platform's payment system to transact directly with other users
- Harassment, abuse, or threatening behaviour toward any user or Avebo staff
- Posting fraudulent, misleading, or illegal service listings
- Attempting to manipulate reviews or ratings
- Using the Platform to facilitate illegal activities
- Attempting to access other users' accounts without authorisation
- Circumventing any Platform security measures
- Uploading malicious code, viruses, or harmful content
Violation of any prohibited conduct may result in immediate account suspension or permanent ban without refund.
9Payments and Escrow
9.1Payment Processing
Payments on the Platform are processed by third-party payment processors. By making a payment, you agree to the terms of the applicable payment processor.
9.2Escrow
All payments are held in Escrow by the Platform upon Order confirmation. Funds are released to the Seller only after the Buyer confirms completion or the 24-hour auto-completion window expires.
9.3Currency
All prices on the Platform are displayed in USD. Currency conversion is handled by the payment processor and applicable exchange rates apply.
9.4Taxes
You are responsible for determining and paying any applicable taxes on transactions conducted through the Platform. Avebo is not responsible for collecting or remitting taxes on your behalf except where required by law.
10Refunds
Refunds are governed by the separate Refund Policy. By using the Platform you agree to the Refund Policy in its entirety.
11Disputes
Disputes between Buyers and Sellers are governed by the separate Dispute Policy. By using the Platform you agree to the Dispute Policy and its resolution process.
12Intellectual Property
12.1Platform Content
All content on the Platform — including logos, design, text, graphics, and software — is owned by or licensed to Avebo and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute Platform content without express written permission.
12.2User Content
By submitting content to the Platform (including listings, messages, and reviews), you grant Avebo a non-exclusive, worldwide, royalty-free licence to use, display, and reproduce that content solely for the purpose of operating the Platform.
12.3Seller Content
Sellers retain ownership of their intellectual property. By listing on the Platform, Sellers grant Avebo a licence to display their listing content to users of the Platform.
13Privacy
Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.
14Limitation of Liability
14.1No Warranty
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Avebo does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.
14.2Liability Cap
To the maximum extent permitted by applicable law, Avebo's total liability to any user for any claim arising out of or relating to these Terms or the Platform shall not exceed the amount paid by that user for the specific Order giving rise to the claim in the 90 days preceding the claim.
14.3No Consequential Damages
Avebo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, even if advised of the possibility of such damages.
14.4Third-Party Actions
Avebo is not liable for any actions taken by third-party platforms, game publishers, or any other third party in response to services conducted through the Platform. This includes but is not limited to account suspensions, bans, or penalties imposed by game publishers.
14.5Facilitator Limitation
As a facilitator marketplace, Avebo is not responsible for the quality, safety, legality, or accuracy of services offered by Sellers, or for the ability of Sellers to deliver services, or for the ability of Buyers to pay for services.
15Indemnification
You agree to indemnify, defend, and hold harmless Avebo, its owner, officers, and representatives from and against any claims, liabilities, damages, losses, and expenses — including legal fees — arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any third-party rights including intellectual property rights or third-party platform terms of service.
16Dispute Resolution
16.1Mandatory Internal Resolution
All disputes, claims, or controversies arising out of or relating to these Terms or the Platform must first be submitted to Avebo's internal dispute resolution process as described in the Dispute Policy.
16.2Arbitration
If a dispute is not resolved through the internal process, both parties agree to resolve it through binding arbitration in India. Both parties waive their right to a trial by court for any matter subject to arbitration under these Terms.
16.3No Class Actions
You waive any right to participate in a class action lawsuit or class-wide arbitration against Avebo.
16.4Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
17Termination
17.1By You
You may close your account at any time by contacting support@avebo.shop. Closing your account does not entitle you to a refund of any amounts held in Escrow for active Orders.
17.2By Avebo
Avebo reserves the right to suspend or permanently terminate your account at any time, with or without notice, for violation of these Terms or for any conduct that Avebo determines, in its sole discretion, to be harmful to the Platform, other users, or Avebo's reputation.
17.3Effect of Termination
Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, limitation of liability, indemnification, and dispute resolution.
18Changes to These Terms
Avebo reserves the right to modify these Terms at any time. We will notify users of material changes via email or a prominent notice on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.
19Force Majeure
Avebo shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, fuel, energy, labour, or materials.
20Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
21Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, Seller Terms, and Dispute Policy, constitute the entire agreement between you and Avebo regarding your use of the Platform and supersede all prior agreements and understandings.
22Contact
For questions about these Terms, contact us at:
Email: support@avebo.shop
Website: avebo.shop
*Avebo — avebo.shop*